Thank you for shopping at Luna Beauty. We’re committed to delivering your order quickly, safely, and reliably. Please review our shipping policy below for details on how and when you’ll receive your products.

HOW MUCH DOES SHIPPING COST?

The shipping fee varies depending on the shipping destination and the number of items you purchase. You can check the estimated shipping fee by adding items to your cart, proceeding to checkout, entering your email address and shipping address. The exact shipping fee will be automatically updated and displayed on the checkout page.----

WHERE DO WE DELIVER?

We proudly offer worldwide shipping from our suppliers to customers around the globe

HOW LONG WILL IT TAKE FOR THE BUYER TO RECEIVE THEIR ORDER?

Processing and shipping times may vary depending on your location and the specific item(s) you ordered.

Estimated delivery times are as follows:
-Processing Time: 1–7 business days
- Shipping Time: Standard: 3–10 business days after shipping
Extended: 1–3 weeks depending on location and customs

Important Note: Due to high order volume or external factors (e.g. COVID-19 delays), carriers may require an additional 7–15 business days for delivery.

CAN THE ORDER BE DELIVERED TO MULTIPLE ADDRESSES?

We do not accept shipment to multiple addresses for a single order. If you would like items delivered to multiple addresses, please place those orders separately.

DO YOU OFFER DELIVERY TO PO BOXES OR MILITARY APO/FPO ADDRESSES?

We support shipments to PO Boxes, but we cannot ship to Military APO/FPO addresses.

WILL I BE CHARGED VAT TAXES?

Items shipping internationally from the US are shipped DDU (Delivered Duty Unpaid) and we do not charge VAT (Value Added Taxes). All taxes, duties, and customs fees are the responsibility of the recipient of the package.

Depending on the country, the postal package may incur local customs or VAT charges. Please contact your local customs office for more information regarding your country's customs policies.